Terms and conditions.
Uniwell POS Australia and Lynx are separate entities that have come together to provide a bundle solution to the end user.
All warranties and claims should be directed to Uniwell POS Australia and will be managed by the provider of the software or hardware.
All warranties are back to base, any faults in hardware will need to be returned to Uniwell at the Gladesville office for repair, we endeavor to minimise downtime by addressing the issues as soon as possible, in most cases resolved within the same business day.
Three months business hours remote and telephone support from date of purchase is included. After this period and if required, support
is chargeable at $110 per hour (charged in 15 minute intervals).
Teamviewer is used to remotely support many of our customers and time for this support is chargeable at $110 per hour (charged in 15 minute intervals)
Alternatively a new annual maintenance plan may be purchased for $860 ex GST
Warranty and Maintenance
Uniwell hardware listed in this quotation carries a 24 month “back to base” Factory Warranty from the date of installation
The warranty does not cover:
Abuse or incorrect operation
Repairs made by unauthorised personnel
Fire, accident or theft
There is a variety of upgrade solutions available, please feel free to inquire so that we may discuss your requirements.